Applying all the template elements can help your business. However, there are specific points of the ISO 9001: 2015 standard that can be particularly useful for yours.
For most entrepreneurs, ISO implementation and certification is not their immediate priority. The constant economic, operational, and socioeconomic pressures do not leave time for the entrepreneur to evaluate the cost-benefit ratio for all their possible investments. One of them is ISO.
ISO essentially helps to better serve the customer, improve productivity and understand and evaluate the competition.
Standard certification benefits from reputation and is a ticket to higher levels of business that uncertified companies certainly can not win.
6 main reward points of the ISO 9001: 2015 standard
- Recommend the procedures
- Documentation and implementation processes in your business can bring great benefits as it grows. Establishing common procedures, in the beginning, will lead to consistency in products and services, which sets a good background for expansion and future development.
- Save time, money and ensure delivery. Having procedures that are well defined and well documented, you help in the fast delivery of your services or products but also in the immediate integration of new employees in the culture of your business.
- The PDCA (Plan-Do-Check-Act) cycle
- The foundation of the ISO 9001 standard is based on Edward Deming’s PDCA standard. If implemented effectively it can benefit any type of business, both small and large.
- You create a culture of “careful planning, systematic monitoring and continuous regulation of your actions” making the work of employees easier and constantly satisfying customers.
- Increase your sales using the ISO 9001 standard
- Using the valuable views of your customers fuels a process of corrective action, which leads to continuous improvement, building relationships with existing customers, and attracting new customers.
- Both public and private tenders require the ISO 9001 standard as a qualifier for their procurement process.
- Develop a careful mindset on risks and opportunities
- Risk and Opportunity is the latest introduction to ISO 9001: 2015. This allows businesses to identify potential and current risks and address them before it is too late. This is one of the key elements of a successful business.
- Control change management
- “Change is the only constant in the 21st century.” The inability to handle change and adaptation is one of the main reasons why many companies do not survive the first two years of their existence.
- Setting goals
- Objectives are fundamental elements of the ISO 9001: 2015 standard. The companies that cultivate the culture of targeting, reviewing goals, and planning to achieve them, are the ones that are definitely growing and surviving.
Christos Telionis
Consultant toolit
